Visitor Restrictions
Due to the continuing high volume of flu cases, OSF Saint Francis continues to ask the public to limit visits. To learn more, click here.

Contact Us

OSF Saint Francis Medical Center welcomes your comments and questions regarding this Web site or our programs and services or any topic you care to ask about.

Via e-mail:

For all questions and concerns regarding:

Patient Care:
Please understand that we cannot answer questions
about your direct medical care. We can only answer
general questions pertaining to patient care.

Medical Records:

Human Resources:

Billing Office:


Other: Click here to submit a question or concern


* Please include your name and a phone number where you can be reached.

By mail at

OSF Saint Francis Medical Center
ATTN: Public Relations
530 NE Glen Oak Avenue
Peoria, IL 61637

Patient Cards or Letters

To send cards or letters to a patient at OSF Saint Francis Medical Center, please use the following address: 

Patient's Name
Patient's Room Number
530 N.E. Glen Oak Avenue
Peoria, IL 61637

Hint: Use the patient's home address as the return address. That way, if your card or letter gets to the hospital after the patient has gone home, it will be sent there.

Patient Room Information

 Please call (309) 655-2323

Media Inquiries Contact Public Relations

 Click here to see our media contacts

Classes & Services offered

For more information about classes or services offered please call:
1-888-6ASK OSF  (1-888-627-5673)

Pricing Requests

For a price estimate, please call the price line directly at (309) 624-9949.

Sponsorship Requests

For sponsorship requests from OSF Saint Francis Medical Center, Children’s Hospital of Illinois or the Illinois Neurological Institute (INI), please fill out our sponsorship form. Requests must be submitted at least 12 weeks before the day of the event.